Help Center
Find answers to common questions about using Eventini
Showing 15 articles
Getting started as a new host on Eventini
Learn how to create your account, post your first event, and connect with providers.
Booking your first food truck or caterer
Post an event, review offers, and confirm your booking — all inside Eventini.
Understanding minimum guarantees
Why some providers require a minimum spend and how Eventini shows it to you before booking.
Changes, cancellations, and refunds for hosts
How to edit an event, cancel a provider, and when refunds may apply.
Managing multiple providers for one event
Book food, drinks, rentals, and entertainment in one flow.
Plan your event with MoonBoards
Use MoonBoards to collect inspiration and let Eventini recommend real providers that match your theme.
Getting approved as a provider
Submit your business details so hosts can start booking you on Eventini.
Provider fees and payouts
Understand Eventini's provider fee and when you receive your funds.
Managing your availability and calendar
Use the in-app calendar to block dates, add bookings, quick book, or run a manual discovery call.
What happens when you accept or decline a request
Understand the process and implications when you accept or decline a host's booking request.
How payments and fees work for hosts
Eventini charges a small host fee to keep the platform running and to support secure payments.
How to pay your open tab after the event
Learn how open-tab payments work with food trucks and how to pay the final balance after your event.
Eventini community policies
How we keep the Eventini marketplace safe, respectful, and reliable.
Connecting Eventini with Toast POS
Use your POS data to streamline event service.
High-volume hosts
Learn how reliable, data-backed hosts can earn preferred status and may qualify for reduced minimums.
Still need help?
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