Privacy Policy

Personal Information

• Account Information: Names, email addresses, phone numbers, and physical addresses when you create an account
• Authentication Data: Information received when you sign in with Google OAuth, including your Google profile information
• Profile Information: Photos, bios, and preferences you choose to share

Business Information (Providers)

• Business Details: Business names, descriptions, service categories, and pricing structures
• Financial Information: Tax rates, referral earnings, deposit settings, and payout details
• Certifications: Professional licenses, insurance documentation, and identity verification
• Identity Tags: Self-reported status such as nonprofit, woman-owned, or veteran-owned business
• Media: Photos, videos, audio demos, and promotional materials uploaded to your profile

Event and Booking Data

• Event Information: Guest counts, event types, dates, times, and venue details
• Location Data: Full addresses, service radius, and geographic preferences
• Communications: Messages exchanged between hosts and providers, including content, timestamps, and read status

Analytics and Usage Data

• Performance Metrics: Profile views, booking counts, ratings, and reviews
• Platform Usage: How you interact with our services, features used, and preferences
• Device Information: Browser type, operating system, and device identifiers

• Platform Operations: To facilitate connections between hosts and providers, process bookings, and enable payments
• Account Management: To create and maintain your account, verify identity, and provide customer support
• Communications: To send booking confirmations, updates, reminders, and important notices about our services, including via SMS/text messages
• Personalization: To customize your experience and provide relevant recommendations
• Analytics: To understand usage patterns, improve our services, and develop new features
• Safety and Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: With your consent, to send promotional communications about our services

We share your information in the following circumstances:

With Other Users

When you book or provide services, relevant information is shared between hosts and providers to facilitate the transaction. This includes names, contact details, event information, and communications.

Service Providers

• Google: For authentication services via Google OAuth
• Firebase: For database, authentication, and storage services
• Payment Processors: To process payments and payouts
• Toast POS: For integrated point-of-sale services (for providers who opt in)
• Twilio: To send SMS/text message notifications for booking alerts and transactional communications
• Analytics Providers: To help us understand platform usage

Legal Requirements

We may disclose information when required by law, to protect our rights, or in response to valid legal processes.

We implement robust security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls limit who can view and modify data
• Firebase Security Rules: We use Firebase security rules to protect database access
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Secure Authentication: We use OAuth 2.0 for secure authentication

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Access and Correction

You can access and update most of your personal information through your account settings. For information you cannot access directly, contact us at support@eventini.io.

Data Deletion

You can request deletion of your account and personal data by contacting support@eventini.io. Some information may be retained for legal or business purposes.

Communications

You can opt out of marketing communications through your account settings or by clicking "unsubscribe" in our emails. You can opt out of SMS/text message notifications by replying STOP to any message. You cannot opt out of transactional communications related to your bookings delivered through other channels.

Cookies and Tracking

You can manage cookie preferences through your browser settings. Disabling cookies may affect platform functionality.

By providing your phone number and registering as a provider on Eventini, you consent to receive transactional SMS/text messages related to your account, including but not limited to:

• Booking Notifications: Alerts when you receive a new booking request
• Booking Updates: Confirmations, cancellations, and changes to existing bookings
• Account Alerts: Important account-related notifications

Message Frequency and Charges

Message frequency varies based on your booking activity. Standard message and data rates may apply depending on your mobile carrier and plan. Eventini does not charge for SMS messages, but your carrier may apply standard messaging fees.

Opting Out of SMS

You can opt out of SMS notifications at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may also contact us at support@eventini.io to opt out. Please note that opting out of SMS notifications does not affect other communications from Eventini (such as in-app messages or emails).

SMS Data Usage

Your phone number is shared with our SMS service provider, Twilio, solely for the purpose of delivering text messages. Your phone number will not be shared with third parties for marketing purposes. For more information, see Twilio's privacy policy at twilio.com/legal/privacy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal data we collect, use, and disclose
• Right to Delete: You can request deletion of your personal data, subject to certain exceptions
• Right to Opt-Out: You can opt out of the sale of your personal information (note: we do not sell personal information)
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@eventini.io or call us at the number provided on our website.

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contractual necessity, legitimate interests, or legal obligations
• Data Portability: You can request a copy of your data in a portable format
• Right to Object: You can object to certain processing activities
• Right to Restrict: You can request restriction of processing in certain circumstances
• Automated Decision-Making: You have rights related to automated decision-making and profiling

Eventini is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at support@eventini.io.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice, such as email notification or a prominent notice on our platform.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: support@eventini.io
• Payment Inquiries: payouts@eventini.io
• Address: Eventini LLC, Milwaukee, WI