Safety Information
Your safety is our priority. Learn how Eventini protects hosts and providers.
Committed to Your Safety
At Eventini, we've built multiple layers of protection to ensure every booking is safe, reliable, and trustworthy. From verified providers to secure payments, we've got you covered.
Provider Verification
Every provider on Eventini goes through our verification process:
- Business identity verification
- Required licenses and permits check
- Insurance documentation review
- Profile accuracy validation
Secure Payments
All payments are processed securely through our platform:
- Encrypted payment processing
- Funds held securely until service completion
- Clear refund policies
- Transaction records for every booking
Reviews and Ratings
Our transparent review system helps you make informed decisions:
- Reviews only from verified bookings
- Two-way rating system for accountability
- Fraud detection on suspicious reviews
- Response options for providers
Community Standards
All users must adhere to our community guidelines:
- Zero tolerance for discrimination
- Respectful communication required
- Enforcement of platform policies
- Account suspension for violations
Safety Tips
Best practices to keep your bookings safe and secure
For Hosts
5 essential tipsBook on platform
Always book and pay through Eventini to maintain protection and secure payment guarantees
Review before booking
Check provider ratings, verified reviews, and photos to make informed decisions
Keep communication logged
Use in-app messaging to maintain a record of all agreements and discussions
Verify details
Confirm event specifics with your provider before your event date
Report concerns
Flag any suspicious activity immediately through our reporting system
For Providers
5 essential tipsPlatform payments only
Only accept payments through Eventini to ensure secure transactions and payout protection
Stay compliant
Keep your insurance and necessary permits up-to-date and visible on your profile
Verify before arrival
Confirm event details and venue access requirements before your arrival
Document everything
Take photos of event setup and completion for your records and protection
Report issues
Flag any safety concerns or problems immediately through our support system
Report a Safety Concern
If you experience or witness any safety issues, please report them immediately. We take all reports seriously and investigate promptly.
Food Safety Standards
All food and beverage providers on Eventini must meet strict food safety requirements:
Health Department Permits
Valid local health department permits required
Food Handler Certification
Certified food handlers on staff
Liability Insurance
General liability coverage required
Regular Inspections
Compliance with health inspection standards
Questions About Safety?
Our team is available to answer any questions about our safety measures and policies.
Contact Us