Our Commitment to Safety
Eventini is built on trust. Our community policies ensure that hosts find reliable providers, and providers work with respectful hosts. Here's what we expect from everyone.
For All Users
Respect & Honesty
- Treat everyone with respect and professionalism
- Communicate honestly and promptly
- Honor your commitments and bookings
- Provide accurate information in your profile
For Hosts
- Provide accurate event details and guest counts
- Ensure your venue is accessible and suitable for providers
- Pay providers promptly and in full
- Leave fair and honest reviews
For Providers
- Keep your calendar and availability accurate
- Respond to requests within 24 hours
- Deliver the services you promised
- Maintain required licenses and insurance
Zero Tolerance
The following will result in immediate account suspension:
- • Harassment, discrimination, or abusive behavior
- • Fraud or misrepresentation
- • Attempting to circumvent Eventini payments
- • Repeated no-shows or last-minute cancellations
- • Operating without required licenses or insurance
Reporting Issues
If you experience a policy violation or safety concern:
- Report through the app (tap the "..." menu on any profile or booking)
- Email support@eventini.io with details
- All reports are reviewed within 24 hours
Building Trust Together
Reviews and ratings help maintain community standards. After every event, both hosts and providers can leave honest feedback that helps others make informed decisions.