Terms of Service

By creating an account or using Eventini, you confirm that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You will comply with these Terms and all applicable laws and regulations
• If representing a business, you have authority to bind that business to these Terms

Creating an Account

To use most features of Eventini, you must create an account using Google OAuth or another supported authentication method. You agree to provide accurate, current, and complete information during registration.

Account Responsibility

• You are responsible for maintaining the security of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You may not share, transfer, or sell your account to another person

If you register as a provider (caterer, food truck, entertainer, venue, or other service provider), you agree to:

Listing Accuracy

• Provide accurate and up-to-date information about your services, pricing, and availability
• Clearly disclose all fees, minimum guarantees, and pricing structures
• Update your listings promptly when information changes

Compliance and Standards

• Maintain all required licenses, permits, and insurance for your services
• Comply with all applicable health, safety, and food handling regulations
• Authorize Eventini to conduct quality and standards checks as needed
• Accurately represent any identity tags (nonprofit, woman-owned, veteran-owned, etc.)

Tax Obligations

• You are responsible for collecting and remitting applicable sales taxes
• You must accurately set your tax rate in your provider settings
• Eventini facilitates tax collection but does not assume tax liability on your behalf

If you use Eventini to book services, you agree to:

• Provide accurate event information including date, time, location, and guest count
• Communicate clearly with providers about your requirements and expectations
• Honor your booking commitments and payment obligations
• Provide accurate guest count estimates, understanding that providers plan based on your projections
• Review and understand provider cancellation policies before booking

Booking Process

When you submit a booking request, it is sent to the provider for acceptance. A binding agreement is formed when the provider accepts and you complete any required payment or deposit.

Eventini's Role

Eventini acts as a marketplace platform facilitating connections between hosts and providers. We are not a party to the service agreement between you and the provider, and we are not responsible for the quality, safety, or legality of services provided.

Providers set their own cancellation policies. Eventini offers three standard policy tiers:

If a provider cancels, the host receives a full refund of any payments made. Providers who cancel must provide notice according to their policy tier.

Deposit Requirements

Providers may require deposits at the time of booking. Standard deposit options are 25%, 50%, or 75% of the total booking amount. The deposit amount is clearly displayed before you confirm your booking.

Open Tab Payments

Some providers offer open tab service where the final amount depends on actual consumption. Hosts are responsible for paying the final tab amount after the event, including any difference if a minimum guarantee was not met.

Platform Fees

• Host Fee: A 5% platform fee is added to the provider's quote
• Provider Fee: Providers pay a service fee (e.g., 15%) on completed bookings

Referral Program

Providers can earn $50 for each qualified referral. Referral earnings are subject to program terms and may change at our discretion.

By creating a provider account on Eventini and providing your phone number, you expressly consent to receive transactional SMS/text messages from Eventini related to your account and booking activity.

Types of Messages

SMS messages may include, but are not limited to:

• New booking request notifications
• Booking confirmations and updates
• Booking cancellation alerts
• Account security and verification messages

Message Frequency

Message frequency varies based on your booking activity. You may receive multiple messages per week during periods of high booking volume.

Costs

Message and data rates may apply. Eventini does not charge for sending SMS messages, but standard messaging fees from your wireless carrier may apply. Contact your carrier for details about your messaging plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message received from Eventini. Upon opting out, you will receive a single confirmation message. You may also contact support@eventini.io to opt out. Opting out of SMS does not affect your ability to use the Eventini platform or receive notifications through other channels (in-app, email).

Help

For help with SMS messages, reply HELP to any message or contact us at support@eventini.io.

Privacy

Your phone number and SMS consent information will not be shared with or sold to third parties for marketing purposes. Your information is shared with our SMS service provider (Twilio) solely for message delivery. See our Privacy Policy for more details on how we handle your data.

• Both hosts and providers may leave ratings and reviews after completed events
• Reviews must be honest, accurate, and based on genuine experiences
• Reviews may not contain hate speech, harassment, or false statements
• We reserve the right to remove reviews that violate our policies
• Attempts to manipulate ratings or reviews may result in account termination

You agree not to:

• Provide false or misleading information
• Circumvent the Platform to avoid fees or complete transactions off-platform
• Harass, abuse, or threaten other users
• Post content that infringes intellectual property rights
• Use the Platform for illegal purposes
• Attempt to gain unauthorized access to Platform systems
• Interfere with the proper operation of the Platform
• Scrape or collect user data without authorization

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• EVENTINI PROVIDES THE PLATFORM "AS IS" WITHOUT WARRANTIES OF ANY KIND
• WE ARE NOT LIABLE FOR THE ACTIONS, CONTENT, OR SERVICES OF USERS
• WE ARE NOT RESPONSIBLE FOR SERVICE QUALITY, SAFETY, OR LEGALITY
• OUR TOTAL LIABILITY IS LIMITED TO THE GREATER OF $100 OR THE FEES PAID TO US IN THE PAST 12 MONTHS
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

Between Users

Disputes between hosts and providers should first be resolved directly between the parties. You may contact support@eventini.io for assistance, but Eventini is not obligated to mediate disputes.

With Eventini

Any disputes with Eventini shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. You agree to waive any right to participate in a class action.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activity
• Receive consistently poor ratings or reviews
• Fail to maintain required licenses or insurance (providers)
• Provide false or misleading information

You may terminate your account at any time by contacting support@eventini.io. Outstanding obligations survive account termination.

All content and materials on Eventini, including logos, designs, and software, are owned by Eventini or our licensors and are protected by intellectual property laws.

By posting content on Eventini, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with the Platform.

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last updated" date. Your continued use of Eventini after changes become effective constitutes acceptance of the modified Terms.

For questions about these Terms, please contact us:

• Email: support@eventini.io
• Payment Inquiries: payouts@eventini.io
• Address: Eventini LLC, Milwaukee, WI